Telecommunications Advisor – Belfast (Onsite)

Build skills. Earn well. Be supported from day one.

At Concentrix, we believe a great career starts with feeling supported, valued, and able to grow. We’re looking for motivated people to join our Belfast team as Telecommunications Advisors, supporting one of the UK’s leading telecommunications providers.

You don’t need years of sales experience to succeed here — we provide full training, coaching, and clear progression pathways to help you build confidence and capability in the role.

What You’ll Be Doing

Supporting existing customers during contract renewals
Understanding customer needs through conversation and active listening
Recommending suitable products and services to enhance the customer experience
Handling inbound and outbound calls using leads generated by service teams
Working as part of a supportive, collaborative team

What We’re Looking For

We’re interested in potential and attitude, not just experience.

You may be a great fit if you:

Communicate clearly and enjoy helping others
Are comfortable learning new systems with guidance
Like working towards goals as part of a team
Are motivated to develop new skills and build a career

Sales or target-based experience is welcome, but not essential — full training is provided.

Pay & Rewards

Salary: £26,520 per annum
Bonus: Uncapped performance bonus (average £500–£1,000 per month)
Location: Maysfield Office, Belfast BT1 3NR
(Centrally located near Lanyon Place Station)

Concentrix UK Benefits

Financial & Future

Company pension (auto-enrolment after 92 days, if eligible)
Group Life Assurance from day one, at no cost to you
Employee Stock Purchase Plan (ESPP) – purchase Concentrix shares at a discounted rate (eligibility applies)
Benefex employee savings platform – access to retail, lifestyle, and wellbeing discounts

Health & Wellbeing

Employee Assistance Programme (EAP) – free, confidential support for mental, emotional, financial, and legal wellbeing (available to you and your dependants)
Dental cover options via Unum (employee-funded)
Eyecare vouchers through Specsavers (VDU eye tests and money off glasses)
PureGym discount – 10% off membership and no joining fee (300+ UK gyms)

Learning & Development

Concentrix University
LinkedIn Learning access
Ongoing coaching and development opportunities

Inclusion Matters Here

Concentrix is a Disability Confident and Equal Opportunity Employer.
We welcome applications from people of all backgrounds and assess everyone fairly based on skills and potential.

Inbound Sales Advisor - Belfast

About Concentrix